Effective Date: August 29, 2026 · Owned and Operated by LIT CEE LLC (Maryland, USA)
This Refund Policy explains when charges on LIT CEE are refundable and when they are not. It is incorporated into our Terms of Service. By making any purchase on the platform, you agree to the terms below.
LIT CEE offers two subscription tiers — Basic ($5.00/month or $45.00/year) and Premium ($25.00/month or $199.00/year). Billing is recurring and processed through Stripe.
Monthly plans: Monthly subscription charges are non-refundable for partial months. You may cancel at any time to prevent future billing; cancellation stops the next scheduled charge but does not refund the current paid month.
Annual plans: ALL ANNUAL SUBSCRIPTION PAYMENTS ARE STRICTLY NON-REFUNDABLE. By choosing the annual plan for the 25% discount, you agree that LIT CEE LLC will not issue pro-rated or full refunds under any circumstances, including early cancellation, account deletion, or suspension for violations of our Terms or Acceptable Use Policy.
Eligible new users receive a free trial (30 days during the Grand Opening promotion for the first 100 subscribers, otherwise 3 days). To start a trial you must submit valid payment information up front. If you do not cancel before the trial window expires, your saved payment method is automatically charged for the selected plan. Trial charges are non-refundable once billed. You can cancel at any time before the trial ends to avoid being charged.
Live and on-demand seminars are standalone products priced independently by each coach. Ticket purchases are processed through Stripe at the point of sale.
Tickets are non-refundable by default. A coach may, at their sole discretion, enable refund requests for a specific seminar. When enabled, you may submit a refund request per the coach's posted cancellation terms; approval is not guaranteed and is determined by the coach, not by LIT CEE.
If a seminar is canceled by the host or by LIT CEE, all paid attendees will receive a full refund of the ticket price to the original payment method. Refunds typically appear within 5–10 business days.
All attendee-initiated tips are treated as voluntary gratuities for live content delivery and are 100% non-refundable once processed, even if you subsequently request a seminar ticket refund. Tips cannot be reversed, partially refunded, or disputed after the host has received the payout.
Businesses submit a direct sponsorship with a non-refundable upfront $200.00 payment collected via Stripe at the time of submission. Every submission is held in a pending state and must be approved by a LIT CEE administrator before the advertisement enters live rotation.
If a sponsorship is declined, LIT CEE will automatically issue a full refund of the $200.00 payment to the original payment method. Approved sponsorships are not eligible for a refund of the upfront payment. An approved sponsor whose monthly payment becomes overdue may be paused or expired at LIT CEE's discretion; sponsors determined to be fraudulent or misleading will be permanently removed with no further obligation.
The Stripe Identity verification performed before subscribing is a third-party service fee. Charges, if any, associated with identity verification are non-refundable once the verification session is initiated.
You can cancel a subscription at any time from your Profile or by contacting the LIT CEE team. Cancellation stops future renewals only — it does not refund the current paid period. To avoid being charged after a free trial, cancel before the trial window expires.
We encourage you to contact us before initiating a chargeback with your bank or card issuer. Accounts associated with fraudulent chargebacks or payment disputes in bad faith may be suspended or permanently banned. Where a chargeback is disputed and reversed in LIT CEE's favor, you remain responsible for the original charge plus any applicable fees.
Questions about refunds or cancellations can be directed through the in-app support chat or by emailing the LIT CEE team at litceeteam@litcee.com.
We may update this Refund Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
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